Shipping

Location:

We are currently only able to ship within the continental United States.

 

Timing:

For most items:
Please allow up to 2 business days for processing time. Shipping time is listed as 3-4 days with the carriers we use, but may vary. You will get a tracking number. We use both UPS and USPS.

Exceptions:

Pre-orders will arrive on or after their release date.

Fireside Games delivers their products directly to you.

A few items are sent from an offsite warehouse. These may take up to two weeks to arrive. When this is the case, it is noted on their product pages.

We currently only ship within the United States, but we hope to expand in the future.

 

Cost:

Shipping cost will be calculated at checkout. It varies by weight. Orders over $100 ship free.

 

How to Check the Status of an Order:

Once a shipping label is created, you will receive your tracking code via email. The tracking information will display when the carrier has received the package, and where it is on its journey to you.

 

Missing Items:

We will take responsibility for items up until they are marked delivered. If a carrier loses your package, you will be sent a replacement item, or refunded if the item is out of stock. If your package appears to be missing, please let us know.